Our Promise

At VinylLetteringUdesign.com we believe in excellence, customer service, and reliability. We do everything in our power to insure your satisfaction and have a 100% satisfaction guarantee

1.     Installation Guarantee

VinylletteringUdesign,com has a 100% satisfaction guarantee. If for any reason you damage the your custom vinyl lettering, we will replace it for FREE. You only pay for shipping.*

*One free replacement on your custom vinyl lettering for any reason it is damaged when being installed.  

2.     Product Warranty

                VinylletteringUdesign.com insures that every product is of the highest quality we can produce. We use high quality materials, and stand behind our products with a generous warranty. All our vinyl has Excellent UV, temperature, humidity and salt spray performance.

                            ·         Avery Dennison ® HP750 High Performance           6 Year  Durability on standard colors
                            ·         Avery Dennison ® SC950 series cast films              8 Year  Durability on standard colors
                            ·         3M Scotchlite Reflective Graphic Film                      7 Year  Durability on standard colors
                            ·         Avery Dennison ® High Performance Clear             3 Year  Durability
                            ·         Gerber ImageCal “R” Clear – Temporary                 will last up to 6 months 

                           ·         Gerber ImageCal “R” White – Temporary                 White can be reused up to five times within one year

3.    Refunds

                    All orders are custom made to your specifications. We can only cancel or change order before they are sent to production.

            4.       Quotes

                    Quotes Provided on artwork are good for 30 days. Any changes to the artwork or dimensions will void the quote.
 

Website Terms and Conditions

  1.Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Minors or people below 18 years old are not allowed to use this Website.

       2.Intellectual Property Rights

All customer information acquired on this website and content provided by Elite Design Signs site is sole ownership of Elite Design Signs. Under these Terms, VinylLetteringUdesign.com and/or its licensors own all other intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of view, editing and removing the material contained on this Website.

3.Restrictions

You are specifically restricted from all of the following

·         publishing any Website material in any other media unless use to promote specifically the website;

·         selling, sublicensing and/or otherwise commercializing any Website material;

·         publicly performing and/or showing any Website material; unless use to promote specifically the website;

·         using this Website in any way that is or may be damaging to this Website;

·         using this Website in any way that impacts user access to this Website;

·         using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;

·         engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;

·         using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and VinylLetteringUdesign.com may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well

        4.Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any pricing, content, audio, video text, images or other material you choose to display on this Website

Your Content must be your own and must not be invading any third-party’s rights. VinylLetteringUdesign.com reserves the right to remove any of Your Content from this Website at any time with no prior notice.

        5.No warranties

This Website is provided “as is,” with all faults, and VinylLetteringUdesign.com express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you

        6.Limitation of liability

In no event shall VinylLetteringUdesign.com, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  VinylLetteringUdesign.com, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website

        7.Indemnification

You hereby indemnify to the fullest extent VinylLetteringUdesign.com from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms    

        8.Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein

        9.Variation of Terms

VinylLetteringUdesign.com is permitted to submit revisions of the terms at any time for approval and allow14 days to review and approve. If agreement is not achieved contract will be terminated after 90 days.

        10.Assignment

The VinylLetteringUdesign.com is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms with 30 day notification. However, you are allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms with 30 day notification.

        11.Entire Agreement

These Terms constitute the entire agreement between VinylLetteringUdesign.com and you in relation to your use of this Website, and supersede all prior agreements and understandings

        12.Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the State of Maryland, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Maryland for the resolution of any disputes.